That's Not My Llama
(last updated 29th December 2021)
GENERAL DISPATCH INFORMATION
Orders are usually ready for dispatch within 3 business days, although sometimes during busy periods such as New Releases and Sales this can extend up to 10 business days. The shipping method you select refers to the manner in which your package will be sent, once it has been dispatched.
Please note all orders containing PRE ORDER / PRE SALE pieces will be shipped once all stock within your order is available. Your order will not be sent in multiple shipments. If you would like it to be sent separately simply email us to organise.
PRE SALE order period is unlimited, stock is limited, shorter wait time
PRE ORDER order period is limited, stock is unlimited, longer wait time
We are working closely with our delivery partners during the Covid 19 pandemic to ensure all orders are delivered as normal, and that the strictest of hygiene measures and social distancing are taking place in the process. However, as the situation evolves, there may be unexpected impacts on some orders. We will continue to monitor the situation however, If your order experiences a delay we will reach out to you as soon as possible.
AusPost are currently experiencing delays across all of their services, for further information regarding the potential delays please visit the Australia Post website.
- All Australian orders under $200.00 are sent in a tracked satchel at a flat rate of $9.99 with Couriers Please, Fastway or Australia Post.
- All Australian orders over order value $200 receive free standard shipping.
- Express upgrades available at check out.
- All international orders are sent either Tracked Standard OR Tracked Express and charges are calculated at checkout based on your shipping option selected and county your order is going. International shipping vary from $19.99 AUD to $39.99 AUD.
- Two Darlings will not be liable for any customs charges / Duty taxes for international orders.